Shipping policy
At HS ZON Store, every order is crafted with care to ensure you receive a high-quality, custom-designed shawl made just for you. Below is our detailed shipping policy to help you understand how and when your order will arrive.
📦 Processing Time
Since all our shawls are custom-made, we require a short preparation period before shipping.
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Processing Time: 2–3 business days
This includes fabric selection, customization, embroidery/printing, and quality checks.
🚚 Delivery Time
Once your order is processed and dispatched, delivery usually takes:
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Delivery Duration: 6–8 business days (total including processing)
Please note: Delivery time may vary slightly depending on your location and courier workload, especially during peak seasons.
📍 Shipping Coverage
We deliver across Pakistan, ensuring safe and secure packaging of every order.
💡 Order Tracking
As soon as your order is shipped, we will send you a tracking number via email or SMS so you can follow your package in real time.
📝 Important Notes
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Customized products require extra care and time; therefore, delivery may extend by a day during high-demand periods.
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Ensure your contact number and address are correct to avoid delays.
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Courier delays due to weather, strikes, or holidays are beyond our control but we always assist you in tracking your parcel.
